Return & Refund Policy

Please read this Return and Refund Policy carefully before making a purchase on our website.

Interpretation and Definitions

For the purposes of this policy:

• Company – Referred to as "the Company," "We," "Us," or "Our," meaning Deal Wave Shopping.
• Website – Refers to Deal Wave Shopping, accessible at https://www.dealwaveshopping.com.
• You – The individual or entity purchasing products from Our Website.
• Service – The online store and shopping services provided by Deal Wave Shopping.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be:

• Unused and in the same condition that you received it
• In its original packaging

Non-returnable items: Certain items such as personal care goods, perishable products, and customized or made-to-order items are non-returnable unless defective or damaged on arrival.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 7–10 business days.

Shipping costs are non-refundable. Return shipping charges may apply unless the return is due to our error (for example, if you received an incorrect or defective item).

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, please contact our support team with your order details and photos of the damaged/defective item where applicable.

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

1. First check with your bank or credit card company — processing times can vary.
2. If the issue persists, contact us directly with your order number and return tracking (if available).

Contact Us

For any return or refund inquiries, please reach out to us: